What does ZONE-03 mean?
Occupied relative humidity sits outside the comfort band for a sustained period.
Why does it matter?
High RH risks mold and discomfort at any temperature; low RH dries out occupants and materials.
What should you do?
High: check the cooling coil dehumidification, reheat and outdoor-air load; low: check humidifier operation and excess outdoor air in winter.
This is a diagnostic rule: Energy Agent surfaces and ranks it as a comfort problem and claims no dollar savings for it, by design.
How Energy Agent prices a finding